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| Re: Just tell me what to do! [message #10316 is a reply to message #10261 ] |
Sat, 06 February 2010 18:24   |
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The issue revolves around a miscommunication. You see, officially there was no "Creativity Award" in the Cosplay. The judges must made it up on the spot to recognize your work. There was no trophy to be found because it was not a planned award and therefore no trophy was ever made. If you were told that there was an award, but we couldn't find it, then the person saying it was mistaken. They couldn't find it because it didn't exist.
The 2009 cosplay rules, including the official awards are here:
http://www.animefest.org/AF2009/Cosplay.php
-Robert
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| Re: Broken Promise [message #10627 is a reply to message #10250 ] |
Fri, 25 June 2010 17:33 |
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I'm not quite sure what was promised, but I was there, and we were all very happy that he won the "Creativity Award". It's not his fault if someone got it wrong and told him there was a trophy when there was none. If he was told he was getting a trophy, SOMETHING should be given to him for his effort. It wouldn't be all that hard to whip up a plaque that says "Congratulations to _____________________________ for excellent creativity at Animefest 2009" and frame it and send it. At least then he would have SOMETHING to commemorate it.
It would be a big injustice if he doesn't get served, and I wouldn't blame them for any hard feelings they might have because of it.
The judges shouldn't have mentioned it at all if they couldn't give him his prize. That's just a huge let-down for everyone involved.
I know I have no say in this, but I do know good customer service. They are paying their money to come and to participate and have a good time with everyone else. It doesn't require a lot of money or effort to give him something. I know this is one of those little "miscommunication" things, but it's better to go ahead and help than to say, "Sorry, you're wrong. Nothing we can do about it!" Truthfully, it IS the mistake of the staff, not of the patron. Please reward loyalty with loyalty. We, the fans, would like to see him get a reward.
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| Re: Broken Promise [message #10632 is a reply to message #10627 ] |
Sat, 26 June 2010 22:38 |
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 thefinal
Messages: 376
Registered: January 2007 |
Sensei
Cosplay Manager |
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I have been informed of the issue and the participant was supposed to get a certificate, not a trophy. Unfortunately those were lost at the convention during that time that he was there, and when they were found the following day, he had already left the convention for the weekend. But just so you're aware, this is being taken care of, so yes, the participant will be getting his certificate.
[Updated on: Sat, 26 June 2010 22:39]
Cosplay Coordinator
Panelist Assistant
cosplay@animefest.org
panels@animefest.org
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| Re: Broken Promise [message #10639 is a reply to message #10632 ] |
Sun, 27 June 2010 21:57 |
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Thank you. That makes me feel a lot better about attending this year. And thank you for the reply, as well. It shows you do care about what we feel, and I appreciate it more than you realize.
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Broken Promise
