We are excited to announce that we will offer to mail badges to members who register by June 1st. This is entirely optional and must be requested using our online form.
We know that in the past, the lines for pre-registration pickup can be very long. In some cases as long as three hours. We are hoping that a majority of our pre-registered members will take advantage of this service. This should not only help you to get through registration in minutes, but also free up registration to help with at-the-door registrations. Members who do not request a mailed badge using the online form can pick up their badge at the registration kiosks at the event.
We are accepting requests to mail badges from Wednesday, June 1st 2022 through Friday, June 24th 2022
All of the badges will be mailed out on Monday, June 27th 2022.
If you purchase a membership for someone else (age 13+), the membership belongs to them, not the purchaser.
- If we find an existing membership with an identical name and email address you entered in the "purchasing for someone else", the membership will be assigned to that user
- If an existing membership account is not found, a new user account with their name and email address will be generated and the purchased membership assigned to that account.
- The username and password for these accounts can be retrieved using the Forgot Password page.
- Requests for the badge to be mailed, or the membership to be transferred to someone else, must come from the member and not the purchaser
- The purchaser can see a list of badges that they purchased on their My Account > My Badges page
- If you purchased child badges (below age 13), they will be under your account and you can have those badges mailed to you.
- You can check the My Account > My Badges page for a live view of your badge status.
Starting Wednesday June 1st, paid members can request to have their AnimeFest 2022 badge mailed to them by going to My Account > My Badges and filling out the form. Make sure your mailing address on your account is up to date.
You cannot request this prior to June 1st because we need to confirm your mailing address as close to the time we mail the badge as possible. We don’t have the resources to handle hundreds of address change requests or to deal with lots of returned mail.
**UNDER NO CIRCUMSTANCES WILL BADGE MAILING REQUESTS SENT TO US BY EMAIL BE HONORED. YOU MUST FOLLOW THE OPT-IN PROCEDURE OUTLINED ABOVE TO HAVE YOUR BADGE MAILED**
We will only be mailing the pre-activated photo insert for your badge. The pouch and lanyard will need to be picked up at the event. This will be a separate line, but it should be super quick as we just need to hand you your lanyard and badge holder without having to look anything up. The photo insert is easily damaged, so please make sure you keep it in good shape and remember to bring it to the con.
Why can't I request a badge I purchased for someone else to be mailed?
We don't sell tickets or badges, we sell memberships to our charity organization. If you purchase a membership for someone else, it belongs to them the moment the purchase is complete. They will need to login to their online account to request their badge mailed to them or they can pick it up on site at the convention. They may also request to transfer their membership to someone else following the request instructions found here.
How do I check if my badge will be mailed to me?
You can check to see if you've opted in for mailing or not, by checking My Account > My Badges under each member's account.
What if my badge was mailed, but I did not receive it?
Unfortunately, mail can become lost between when we drop it off at the post office and when it would arrive to you. We cannot reprint and mail your badge if it is lost in the mail. It is very important you make sure your address is correct and deliverable. You will be able to pick up your badge on site at the convention.
Why do I still have to wait in line at the con even if I had my badge mailed?
If you have your badge mailed you will still need to pick up more of your membership supplies than what we mail to you. What we mail you is your personalized badge insert. That is the part that takes all the time at the convention to look up and print. With mailed badges, all we have to do is trade the letter we send you for a badge pouch, lanyard and any other goodies we might have for you. There is no lookup or print process so it should only take a second or two per member. So, even if there is a line it will go extremely quickly. Unlike the badge pickup line where your personal records have to be found and your personalized badge has to be printed.
Can I transfer my badge to someone if I have had it mailed?
No, once a badge is printed and activated it CANNOT be transferred.